Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your data.

Last updated: November 25, 2025

Information We Collect

Personal Information

We collect information you provide directly to us, such as when you:

  • Create an account or use our services
  • Contact us for support or submit feedback
  • Subscribe to our newsletters or marketing communications
  • Participate in surveys or promotions

Usage Information

We automatically collect certain information when you use our services:

  • API usage patterns and request data
  • Device information and browser type
  • IP addresses and location data
  • Log files and usage statistics

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Communicate with you about products, services, and promotions
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues
  • Protect against fraudulent or unauthorized activity

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our services
  • Legal Requirements: We may disclose information if required by law or to protect our rights and safety
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
  • Consent: With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security audits and updates
  • Access controls and authentication requirements
  • Secure data centers and infrastructure
  • Employee training on data protection

Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information provided in our Contact section.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.

Our website uses cookies for:

  • Authentication and security
  • Remembering your preferences
  • Analytics and performance monitoring
  • Providing personalized content

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@ringslack.com

Address: Dumaguete, Philippines